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Frequently Asked Questions
We offer Static Residential ISP and Static Datacenter proxies. Each plan can be configured by country, ISP/carrier (if available), quantity, and billing period.
Most orders are activated instantly after successful payment. You can find them in My Active Proxies.
Username & Password or IP Whitelisting.
HTTP and SOCKS5
They are static proxies, meaning your IP stays the same for the duration of the plan.
Yes, you are allowed to use up to 3 devices.
If your proxy is showing a high score or you believe the quality is not acceptable, please open a Support Ticket and include:
IP:Port:Username:Password
Screenshot of the score/status
Detailed issue you're experiencing
Our team will review it and, if eligible, we will offer a refund.
No, please ensure you choose the country and ISP that meet your needs before ordering.
If Auto-Renew is enabled and your balance is sufficient, the service will renew automatically.